Minimum order quantities (MOQ)

Lead time reference

Payment terms

• 50% deposit — due at order confirmation; initiates production
• 50% balance — due before shipment
• Accepted methods: T/T bank transfer, credit card
• Sampling fees apply and are typically credited against the full order total

Accepted file formats

• Adobe Illustrator (.ai) — preferred for all vector artwork, logos, and cover design
• EPS — accepted for logo and cover artwork
• PDF — accepted for offset printing of inner pages

All text must be converted to outlines. Embedded raster images should be at minimum 300 dpi at final print size. Provide Pantone or CMYK colour references where colour accuracy is critical.

What to include in your artwork submission

• Front cover, back cover, and spine artwork (at final size)
• Inner page layout or printing files
• Logo files with finishing instructions (foil area, deboss depth, etc.)
• Packaging artwork (if applicable)
• FSC® trademark placement (PUNDY will advise on correct label type and wording)

Having the following ready will help us respond faster and give you a more accurate quote in your first exchange:

Can I place an order if I am a first-time buyer?

Yes. Many of our clients are placing their first OEM notebook order. We guide you through specification review, sampling, artwork preparation, and production scheduling. Our team responds to all enquiries within 2 business days.

Does PUNDY provide physical samples before mass production?

Yes, always. A physical sample is produced before mass production begins. Mass production will not start until you have reviewed and approved the sample in writing. Sampling fees apply and are typically credited against your order total.

What happens if the sample needs revisions?

We will address your feedback and produce a revised sample. Any additional cost or timeline impact will be discussed with you before proceeding. Our goal is a sample you are fully satisfied with before committing to mass production.

Can I order FSC-certified custom notebooks?

Yes. PUNDY holds FSC® Chain of Custody certification (DNV-COC-002642 / FSC® C187900). We can supply FSC-certified paper and provide FSC® invoice declarations for your ESG procurement compliance. Specify FSC® requirements at the enquiry stage. Learn more about FSC® certified ordering →

What factors affect production lead time?

The main factors are: order volume, material availability (specialty cover materials, custom paper stock, or multiple finishing steps may require additional time), finishing complexity (multiple stamping / UV steps add time), FSC® stock sourcing, and artwork readiness. Approving artwork and samples promptly is the most effective way to keep production on schedule.

Can PUNDY arrange freight and export documentation?

Yes. PUNDY can coordinate with your preferred freight forwarder or arrange shipping directly. We prepare all standard export documentation: commercial invoice, packing list, certificate of origin, and FSC® invoice declarations for qualifying orders.

How does PUNDY manage quality control?

PUNDY's dedicated QC team conducts three-stage inspection: incoming material verification, in-process quality control during production, and pre-shipment final inspection. We are also Sedex SMETA 4-pillar audited — current documentation available upon request, covering labour standards, health and safety, environmental management, and business ethics.